Overview
MicroBiz Consulting is an online services company. We communicate with clients in calls, texts, and video chat meetings. We receive and deliver work-related materials via form uploads and download links. All business correspondence is conducted by email.
Client Registration
Clients are asked to register in order to book meetings, get quotes, and place orders. Client accounts are confirmed via email.
We do not ask for credit card information to register.
Client Engagement
This website describes our services and includes job estimating tools, order forms, and related terms, agreements, and policies. We offer a free 15-minute introductory call or video chat to allow prospective clients to get acquainted with us and ask questions.
Placing Orders
Clients use the forms on this website to place orders. Client must be registered and logged in to view forms.
Fees for services are displayed or estimated in the order forms prior to submitting the order. Most services are paid for at the time of booking and Payment is the last step in the order form
Making Payment
All payments, including deposits on jobs are made via links to our secure payment portal, either at the time the order is placed or when we send a a final invoice for balance due. We do not carry charges.
Editorial work, notarized documents, and transcriptions are not made available for download until payment is received in full.
Cancelling Orders
Clients may cancel meetings up to 60 minutes before the scheduled time.
Editorial, transcriptions, and Apostille Certificate orders can be cancelled up to one (1) j hour after receipt of deposit money to receive a full refund; otherwise, refunds are pro-rated. (See Refunds next).
Refunds
If we cancel a meeting for which payment has already been made, we will refund that payment.
If the client cancels a scheduled meeting at least 60 minutes prior to that meeting, we will refund the payment in full.
We do not refund payment for no-shows.
Client Privacy
All client information is confidential.
We do not share or divulge proprietary client information to partners and third parties other than that which is necessary for completion of the requested service.
We do not sell our client list to anyone.
We maintain secure online storage for all client information and job-related documents.
See also Privacy Policy
Intellectual Property Rights
All work delivered by MicroBiz Consulting is a “work made for hire” and will be the sole property of the Client
The Client’s use of intellectual property, including but not limited to rights to copyright, trademark, and trade name will not be restricted in any manner.
See also our General Service Agreement for our non-compete policy. All clients, contractors and referred service providers are contractually bound to honor that policy.